Diagnosing the problem
If you have problems with your computer, you can test it using PC-Doctor® for Windows®. To run PC-Doctor for Windows, do the following:
- Click Start.
- Move the cursor to Programs (in Windows XP, All Programs) and then to PC-Doctor for Windows.
- Click PC-Doctor for Windows.
- Select either Run Quick Test Set or Run Normal Test Set.
Troubleshooting Lenovo ThinkPad® T30
Attention
Running a Quick Test Set can take up to 10 minutes or more. Make sure you have time to run all the tests; do not interrupt the test while it is running.
Quick Test Set runs many important hardware component tests, but it does not run all of the diagnostic tests in PC-Doctor for Windows. If PC-Doctor for Windows reports that all of the tests in Quick Test Set have been run and found no problems, consider running more tests in PC-Doctor for Windows.
If you need to contact IBM for support, be sure to print the test log so you can quickly provide the information to a support technician.
Problem solving
If you don't find your problem here, check Access ThinkPad, your on-board help system. Open Access ThinkPad by pressing the ThinkPad button. This section only describes problems that might prevent you from accessing the help system.
Error message
Notes:
- In graphics, x can be any character.
- The version of PC-Doctor referred to here is PC-Doctor for Windows.
| Message | Solution |
|------------------------------------------------------------------------------------------------|---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------|
| 0175: Bad CRC1, stop POST task | The EEPROM checksum is not correct (block #6). Have the computer serviced. |
| 0176: System Security - The System has been tampered with. | This message is displayed if you remove the Security Chip and reinstall it, or install a new one. To clear the error, enter the BIOS Setup Utility. If this does not solve the problem, have the computer serviced. |
| 0187: EAIA data access error | The access to EEPROM is failed. Have the computer serviced. |
| 0188: Invalid RFID serialization information area or bad CRC2. | The EEPROM checksum is not correct (block # 0 and 1, or block # 6). The system board should be replaced, and the box serial number needs to be reinstalled. Have the computer serviced. |
| 0189: Invalid RFID configuration information area | The EEPROM checksum is not correct (block # 4 and 5). The system board should be replaced, and the UUID needs to be reinstalled. Have the computer serviced. |
| 0190: Critical low-battery error | The computer turned off because the battery is low. Connect the ac adapter to the computer and charge the battery, or replace the battery with a fully charged one. |
| 0191: System Security - Invalid remote change requested. | The system configuration change has failed. Confirm the operation and try again.To clear the error, enter the BIOS Setup Utility. |
| 0192: System Security - IBM Embedded Security hardware tamper detected. | The Security Chip has been replaced with a different one. Have the computer serviced. |
| 0197: Invalid Remote change requested | The remote configuration for the Security Chip has failed. Confirm the operation and try again |
| 0199: System Security - IBM Security password retry count exceeded. | This message is displayed if you enter a wrong supervisor password more than three times. Confirm the supervisor password and try again. To clear the error, enter the BIOS Setup Utility. |
| 01C8: More than one modem devices are found. Remove one of them. Press <Esc> to continue. | Remove either a Modem Mini-PCI Card or a Modem Daughter Card, otherwise press Esc to ignore the warning message. If it does not solve this problem, have the computer serviced. |
| 01C9: More than one Ethernet devices are found. Remove one of them. Press <Esc> to continue. | Your ThinkPad computer has a built-in Ethernet feature, and you cannot add another such feature by installing an Ethernet device such as a Mini-PCI Ethernet Card or an Ethernet Daughter Card. If this error message is displayed, remove the Ethernet device that you installed. Otherwise press Esc to ignore the warning message. If this does not solve the problem, have the computer serviced. |
| 0200: Hard disk error | The hard disk is not working. Make sure that the hard disk drive is attached firmly. Run the BIOS Setup Utility; then make sure the hard disk drive is not disabled in the Startup menu. |
| 021x: Keyboard error | Make sure that there are no objects placed on the keyboard, or if you have one, the external keyboard. Turn off the computer, and turn off all attached devices. Turn on the computer first; then turn on the attached devices. If you still see the same error code, do the following: If an external keyboard is connected, do the following: v Turn off the computer and disconnect the external keyboard; then turn on the computer. Make sure that the built-in keyboard operates correctly. If it does, have the external keyboard serviced. v Make sure that the external keyboard is connected to the correct connector. Test the computer by using PC-Doctor. v If the computer stops during the test, have the computer serviced. |
| 0230: Shadow RAM error | The shadow RAM failed. Test your computer’s memory with PC-Doctor. If you added a memory module just before turning the computer on, reinstall it. Then test the memory with PC-Doctor. |
| 0231: System RAM error | The system RAM failed. Test your computer’s memory with PC-Doctor. If you added a memory module just before turning the computer on, reinstall it. Then test the memory with PC-Doctor. |
| 0232: Extended RAM error | The extended RAM failed. Test your computer’s memory with PC-Doctor. If you have increased memory just before turning the computer on, reinstall it. Then test the memory with PC-Doctor. |
| 0250: System battery error | The backup battery, which is used to preserve the configuration information, such as the date and time, while the computer is turned off, is depleted. Replace the battery and run IBM BIOS Setup Utility to verify the configuration. If you still have a problem, have the computer serviced. |
| 0251: System CMOS checksum bad | The system CMOS might have been corrupted by an application program. The computer uses the default settings. Run IBM BIOS Setup Utility to reconfigure the settings. If you still see the same error code, have the computer serviced. |
| 0260: System timer error | Have the computer serviced. |
| 0270: Real time clock error | Have the computer serviced. |
| 0271: Date and time error | Neither the date nor the time is set in the computer. Set the date and time, using the IBM BIOS Setup Utility. |
| 0280: Previous boot incomplete | Your computer was previously unable to complete the boot process. Turn the computer off; then turn it on to start the IBM BIOS Setup Utility. Verify the configuration and then restart the computer either by choosing the Exit Saving Changes option under the Restart item or by pressing F10. If you still see the same error code, have the computer serviced. |
| 02D0: System cache error | The cache is disabled. Have the computer serviced. |
| 02F4: EISA CMOS not writable | Have the computer serviced. |
| 02F5: DMA test failed | Have the computer serviced. |
| 02F6: Software NMI failed | Have the computer serviced. |
| 02F7: Fail-safe timer NMI failed | Have the computer serviced. |
| 1802: Unauthorized network card is plugged in - Power off and remove the miniPCI network card. | The Mini-PCI network card is not supported on this computer. Remove it. |
| The power-on password prompt | A power-on password or a supervisor password is set. Type the password and press Enter to use the computer. If the power-on password is not accepted, a supervisor password might have been set. Type the supervisor password and press Enter. If you still see the same error message, have the computer serviced. |
| The hard disk password prompt | A hard disk password is set. Type the password and press Enter to use the computer. If you still see the same error message, have the computer serviced. |
| Hibernation error | The system configuration changed between the time your computer entered hibernation mode and the time it left this mode, and your computer cannot resume normal operation. v Restore the system configuration to what it was before your computer entered hibernation mode. v If the memory size has been changed, re-create the hibernation file. |
| Operating system not found. | Verify the following: v The hard disk drive is correctly installed. v A startable diskette is in the diskette drive If you still see the same error message, check the boot sequence, using the IBM BIOS Setup Utility. |
| Fan error | The cooling fan has failed. Have the computer serviced. |
| EMM386 Not Installed — Unable to Set Page Frame Base Address. | Edit C:\CONFIG.SYS and change a line from device=C:\WINDOWS\EMM386.EXE RAM to device=C:\WINDOWS\EMM386.EXE NOEMS and save this file. |
| CardBus Configuration Error —Device Disabled | Press F1 to go to the IBM BIOS Setup Utility. Press F9 and then Enter to load the default setting. Press F10 and then Enter to restart the system. |
| Thermal sensing error | The thermal sensor is not functioning correctly. Have the computer serviced. |https://www.slideshare.net/WawanChahyo/lenovo-thinkpad-t30-service-guide